Extreme opposites

So I have gone from not being able to get out of my bed, that was on the floor, to needing a step stool to get into my bed. I use to roll over put my left elbow down with fist up, clasp my other hand around my fist and push down on my left elbow to push myself up from the laying down position. Then I would do a tigger kind of bounce and get up. RC Willey delivered my new bed today. They delivered it with one broken box spring and the other box spring has a tear in it. I am talking structural damage, huge indent where metal has been damaged and bent. I bought and paid for this bed April 28th, it is now June 4th, I have already received and paid my credit card bill and am just getting my bed and it is BROKEN! That extra set of sheets that the salesman threw in just is not cutting it.
Notice that the bed is around neck height on the boys, it comes up to what use to be my waist. You can see the sheet tucked in and the box spring is showing because I didn't want to put my bed skirt on until they replace my box springs. Notice that my comforter doesn't even cover my mattress, the mattress must be around 20+" thick. I feel like the princess and the pea story, where she has to use a latter to get on the bed. Lets hope it is as comfortable as it was over a month ago when I purchased it!